Privacy Policy
Namo Homes
Effective Date: 01.01.2026
At Namo Homes, we value privacy, transparency, and the responsible handling of personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when users interact with our website, services, and communication channels.
By accessing or using the Namo Homes website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Data Controller
The data controller responsible for the processing of personal information is:
Namo Homes
HIRA COMPANY SA
Calle Las Rosas S/N, Pego, Alicante, 03780, Spain
CIF: A29434610
or any privacy-related inquiries, requests, or concerns, users may contact us at:
Email: info@namohomes.es
Telephone: +34 966 400 400
2. Information We Collect
Namo Homes only collects information that is necessary for providing services, responding to inquiries, improving user experience, and fulfilling legal obligations.
The information we may collect includes:
Identification Information
- Full name
- Email address
- Telephone number
- Country of residence
Property Inquiry Information
- Preferred property type
- Investment or relocation interests
- Budget preferences
- Communication preferences
- Technical Information
- IP address
- Browser type and device information
- Website usage and analytics data
- Cookie preferences
- Recruitment Information (OPTIONAL)
If a user submits a resume or employment inquiry, we may collect:
- Curriculum vitae (CV)
- Professional experience
- Educational background
- Contact information
This information will only be used for recruitment and evaluation purposes.
3. Purpose of Data Processing
Namo Homes processes personal information for the following purposes:
A) Property Inquiries and Contact Requests
To respond to inquiries submitted through:
- Contact forms
- Email communications
- Telephone calls
- WhatsApp or other communication channels
B) Customer Communication
To provide:
- Information regarding properties and developments
- Updates about projects, availability, and services
- Appointment scheduling and customer support
C) Website Improvement and Analytics
To analyse website traffic, user behaviour, and improve browsing experience.
D) Marketing Communications
With user consent, Namo Homes may send:
- Property updates
- Promotional communications
- Newsletter content
- Invitations and announcements
- Users may unsubscribe at any time.
E) Recruitment Purposes
To evaluate employment applications and maintain communication with candidates.
4. Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
- User consent
- Performance of contractual obligations
- Legitimate business interests
- Compliance with legal obligations
Where processing is based on consent, users may withdraw consent at any time.
5. Cookies Policy
The Namo Homes website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic and performance
- Personalise user experience
- Support marketing and advertising activities
Users may modify or withdraw cookie preferences through their browser settings.
For more information, please refer to our Cookie Policy.
6. Data Retention
Personal information will only be retained for as long as necessary to:
- Fulfil the purposes outlined in this Privacy Policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
7. Sharing of Information
Namo Homes does not sell personal data.
Information may be shared with trusted third-party service providers strictly for operational purposes, including:
- Website hosting
- Analytics services
- CRM and communication platforms
- Legal and administrative services
All third parties are required to maintain confidentiality and comply with applicable data protection regulations.
8. User Rights
Users may exercise the following rights regarding their personal data:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object
- Right to data portability
- Right to withdraw consent
- Requests may be submitted via:
Email: info@namohomes.es
Namo Homes will respond within the timeframe required under applicable data protection laws.
9. Security Measures
Namo Homes implements appropriate technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
- Destruction of data
However, no online platform can guarantee absolute security.
10. User Responsibility
Users are responsible for ensuring that the information provided is accurate, complete, and up to date.
Where account credentials or passwords are provided, users are responsible for maintaining their confidentiality.
11. External Links
The Namo Homes website may contain links to third-party websites. Namo Homes is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of third-party platforms separately.
12. Changes to this Privacy Policy
Namo Homes reserves the right to update or modify this Privacy Policy at any time to reflect legal, operational, or regulatory changes.
Updated versions will be published on the website with the revised effective date.
13. Contact Information
For any questions regarding this Privacy Policy or the handling of personal data, please contact:
Namo Homes
Namo I (near Bella Vista Residential), C. las Violetas, Urb. Monte Pego, 03780 Pego, Alicante.
email : info@namohomes.es
Contact Us: +0034 966 400 400/646 964 663